Restaurants
WhatsApp and automatic bookings for restaurants
Your assistant notes bookings, answers questions, and reminds the guest about the table. You keep serving.
Your day without automation
- The phone rings in the middle of service.
- Reserved tables that never show up.
- The same questions: do you have a set lunch menu? Is there a gluten-free option?
- Nobody asks for a review after a good dinner.
What your assistant does for you
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Bookings on WhatsApp
Notes the number of guests, the time, and the name while you are at the bar.
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Table confirmation
Sends a reminder and, if nobody confirms, you can release the table.
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Menu, allergens, and opening hours
Answers from what you have already written: the menu, the terrace, how to get there.
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Waiting list
When a table frees up, it tells the person who was waiting.
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A review the next day
Asks the person who came for their opinion, so you do not have to remember.
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Messages to people who opted in
Special menus or events, only to customers who said yes.
An example conversation
Example conversation, not a real chat
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Hi! Do you have a table for 4 on Saturday at 21:30?
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Hi! I'm the virtual assistant at La Plaza. Yes, we have a table on Saturday at 21:30 for 4. Whose name should I put it under?
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Laura's
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Perfect, Laura! Table booked. On Friday I'll send you a reminder to confirm.
An ordinary day, on autopilot
- Afternoon
Confirms the lunch bookings.
- Afternoon
Answers “do you have a terrace?” without you leaving the kitchen.
- Evening
Notes a table for 4.
- Evening
Takes a booking for Saturday, with the place already closed.
- Morning
The next day, it asks the person who had dinner for a review.
The pack that usually fits
The three packs. We mark the one that fits this business. The amount is agreed before we start.
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WhatsApp 24/7
Anyone who gets the same questions at all hours.
I want WhatsApp 24/7 -
Recommended pack
Full diary
Clinics, hair salons, workshops and restaurants with appointments or bookings.
I want Full diary -
No paperwork
Workshops and trades that live on quotes and invoices.
I want No paperwork
Questions about restaurants
Will my customers think they are talking to the waiter?
No. The assistant introduces itself as the restaurant’s virtual assistant. If they want a person, it passes the message to you.
Can it get a booking wrong?
It notes what the customer writes and leaves you the summary. You can still change a table. It does not replace your judgement during service.
Does it work if I keep the bookings in a notebook?
Yes. On the call we look at how you write things down now, and we set it up so you do not have to change system on day one.
What about no-shows?
The reminder asks for confirmation. If they do not reply, it tells you so you can decide whether to release the table.