Workshops

Automation for mechanic workshops: quotes, messages, and invoices

When you finish the repair, the customer gets the message and the invoice. You do not touch the computer.

A mechanic and a customer talking beside the open bonnet in a workshop in daylight

Your day without automation

  • Calls asking “is my car ready yet?” while your hands are full.
  • Quotes written by hand or at night.
  • Invoices left until the end of the day.
  • Customers who forget the ITV or the service and do not come back.

What your assistant does for you

  • Service appointment

    The customer asks for a time on WhatsApp without calling you at the workshop.

  • A quote with a yes

    They get the amount and can accept it in the chat. The €245 example is illustrative.

  • Your car is ready

    A message when you finish, with the time until which they can come by.

  • Invoice when you close the job

    When the job order is finished, the message and the invoice go out, based on how you invoice now. We look at the detail before switching it on.

  • Vehicle history

    What was done is written down, for the next visit.

  • ITV and service

    A reminder months later, so the customer comes back.

An example conversation

Example conversation, not a real chat

Ruiz Brothers Workshop Virtual assistant · online
  1. Hi Carlos. I'm the workshop's virtual assistant. We have the quote for your car: front brake pads and discs, €245 VAT included. Shall we go ahead?

  2. Yes, go ahead

  3. Perfect! It will be ready today before 18:00.

  4. Your car is ready. You can pick it up until 19:30. We have sent the invoice by email.

  5. Great, thanks!

  6. Next reminder: service in 11 months

Sample conversation. The amount is illustrative, not a rate.

An ordinary day, on autopilot

  1. Morning

    Confirms the morning service appointment.

  2. Morning

    Sends the quote and waits for the yes.

  3. Afternoon

    Answers “is it ready?” without you putting the spanner down.

  4. Afternoon

    Says the car is ready and sends the invoice.

The pack that usually fits

The three packs. We mark the one that fits this business. The amount is agreed before we start.

  • WhatsApp 24/7

    Anyone who gets the same questions at all hours.

    I want WhatsApp 24/7
  • Full diary

    Clinics, hair salons, workshops and restaurants with appointments or bookings.

    I want Full diary
  • Recommended pack

    No paperwork

    Workshops and trades that live on quotes and invoices.

    I want No paperwork
See the price detail

Questions about workshops

Does the invoice meet the rules?

It depends on how you invoice today and on the tool. We do not promise a specific tax format: we look at it before switching it on.

Do I have to drop my workshop software?

Not necessarily. On the call we look at what you use and what can be connected. If it cannot, we tell you.

Does the customer accept the quote on their phone?

Yes, with a clear message and the amount you entered. The example in the chat is fictional.

What if the job gets complicated and the price changes?

It tells you so you can talk to the customer yourself. It does not close a new amount on its own.

Shall we try it in your business?

Message us on WhatsApp or leave your phone number. We’ll tell you what you can automate and confirm the price, with no commitment.

WhatsApp Take the test