Gyms
The 19:00 class does not wait for WhatsApp
It books trials, says whether your list still has room, and reminds people about indoor shoes. The class pack and the fee are handled at reception.
Your day without automation
- They message “can I try today?” while you are already correcting a squat.
- The 19:00 class is full and three people still turn up at the door.
- “My class pack has expired” turns into an argument at reception, with the floor full.
- Nobody explains that indoor shoes are required until the floor is already marked.
What your assistant does for you
-
The trial, without going through the till
It notes the name and the class. It makes clear that it does not charge in the chat, and that the class pack, if they stay, is handled at reception.
-
Capacity from the list, not from a sensor
It says whether there is room according to the sheet you pass it. If that sheet is not up to date, it does not promise they can come in.
-
Which class it is
Functional, bike, or GAP: how long it lasts and whether it can be adapted. It does not invent a workout or correct technique.
-
The expired class pack
It takes the name and leaves it for reception. It does not reactivate fees or argue about the monthly price.
-
How to come onto the floor
Indoor shoes, a towel, ten minutes early. Whatever you put in the rules, not a generic set of regulations.
-
When the class is full
It does not tell them to come in anyway. It offers the next session you have left open.
An example conversation
Example conversation, not a real chat
-
I've never been. Can I try Thursday's 19:00 class? I don't know if it's very hard
-
Hi, I'm the virtual assistant at Pasaje. Thursday's 19:00 class is functional, 45 minutes, and today's list still has room for one trial. It isn't a competition: it can be adapted. What's your name?
-
Ander
-
Ander, you're down for a trial on Thursday at 19:00. Arrive 10 minutes early, with indoor shoes. If you stay, you sort the class pack at reception: I won't charge you anything from here.
An ordinary day, on autopilot
- Morning
Reminds anyone with bike at 8:15 to arrive ten minutes early.
- Afternoon
Someone asks whether the 10-class pack is still valid. It notes it for reception. It does not renew it.
- Afternoon
In the middle of the floor, Ander asks for Thursday’s trial. He is booked without stopping the class.
- Afternoon
The 19:00 list is full. It offers Friday to the next person. It does not tell them to come in anyway.
- Evening
It closes and leaves reception the two names that want to freeze the month. It does not freeze it on its own.
The pack that usually fits
The three packs. We mark the one that fits this business. The amount is agreed before we start.
-
WhatsApp 24/7
Anyone who gets the same questions at all hours.
I want WhatsApp 24/7 -
Recommended pack
Full diary
Clinics, hair salons, workshops and restaurants with appointments or bookings.
I want Full diary -
No paperwork
Workshops and trades that live on quotes and invoices.
I want No paperwork
Questions about gyms
Can it sign someone up to a fee?
No. It notes the trial and the details. The price, the class pack, and the direct debit are handled at reception, not in the chat.
Does it know how many people are inside right now?
No, unless you pass that on. It talks about the class list, not a live headcount.
Does it correct exercises?
No. It does not send routines or say whether a squat is right. That belongs to the person on the floor.
We are a neighbourhood gym, not a chain.
All the better. The assistant covers the desk while you are inside. You do not need franchise software.