Clinics
Appointments, reminders, and automatic WhatsApp for clinics
Fewer calls at reception, fewer empty slots, and patients dealt with straight away.
Your day without automation
- Reception swamped with calls and messages.
- Last-minute cancellations that leave the treatment table empty.
- Reminders that someone has to send by hand.
- Questions about prices and “do you have a slot?” at all hours.
What your assistant does for you
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Book, change, or cancel an appointment
The patient does it on WhatsApp, using the slots you set.
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Reminder with confirmation
A message 24–48 h before. If they do not confirm, you hear in time.
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Waiting list
When someone cancels, the slot is offered to the person who was waiting.
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Prices and information
It answers with what you have approved. It does not invent treatments.
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Before and after the session
Instructions you already use, sent at the right moment.
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Follow-up and review
Reminds them of the regular follow-up and asks for their opinion at the end.
An example conversation
Example conversation, not a real chat
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Good morning, do you have a slot this week for a session? My back hurts
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Good morning, Jordi! I'm the clinic's virtual assistant. We have Wednesday at 18:00 or Thursday at 10:30. Which do you prefer?
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Wednesday 18:00
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Done. Appointment on Wednesday at 18:00 with Marta. I'll remind you the day before.
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Hi Jordi. This is a reminder of your appointment tomorrow at 18:00. Can you confirm? Reply YES or CHANGE
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YES
An ordinary day, on autopilot
- Morning
Offers Wednesday or Thursday to the person who writes at opening.
- Morning
Tells reception about an appointment change.
- Afternoon
Fills a slot that has just been cancelled.
- Afternoon
Sends the reminder for tomorrow’s appointment.
The pack that usually fits
The three packs. We mark the one that fits this business. The amount is agreed before we start.
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WhatsApp 24/7
Anyone who gets the same questions at all hours.
I want WhatsApp 24/7 -
Recommended pack
Full diary
Clinics, hair salons, workshops and restaurants with appointments or bookings.
I want Full diary -
No paperwork
Workshops and trades that live on quotes and invoices.
I want No paperwork
The assistant does not give medical diagnoses. If the conversation goes beyond appointments and schedules, it passes it to a person.
Questions about clinics
Can it talk about the patient’s health?
It does not give diagnoses or clinical advice. It gives information on appointments, schedules, and texts you approve, and passes it to a person if the conversation goes beyond that.
Does it work for physio, dental, beauty, or veterinary clinics?
This page is meant for small clinics of that kind. On the call we adapt the messages to what you can actually say.
What if the patient wants to speak to reception?
They tell the assistant, and it notifies you. The conversation does not stay locked in.
Does it replace the person at reception?
No. It takes the “do you have a slot?” calls and the reminders off them. Reception stays for anything that needs a person.