Automatic WhatsApp
Automatic WhatsApp with AI for your business: it replies straight away
Hours, prices, availability and how to get there. Day, night and Sunday. You hear about what matters.
The problem
- The same five questions, twenty times a day.
- Someone writes at 23:47 and by Monday they’ve already called another place.
- Answering on your phone while you serve the person in front of you.
How we solve it
- 1
You tell us what they ask
Hours, prices, how to get there, what you don’t want it to answer.
- 2
We match your way of speaking
Short sentences, in English, and it always says it’s a virtual assistant.
- 3
It passes on what it can’t close
A complaint, an odd case, or someone who asks to talk to you: it lets you know.
Examples by sector
Restaurant
Example conversation, not a real chat
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Hi! Do you have a table for 4 on Saturday at 21:30?
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Hi! I'm the virtual assistant at La Plaza. Yes, we have a table on Saturday at 21:30 for 4. Whose name should I put it under?
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Laura's
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Perfect, Laura! Table booked. On Friday I'll send you a reminder to confirm.
Estate agency
Example conversation, not a real chat
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Hi Pablo! I'm the virtual assistant at Sol de Sants. Thanks for your interest in the flat on Valencia Street (3 bedrooms, 92 m², €1,350/month). Is it ok if I ask you 2 quick questions?
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Yes, of course
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When do you need the flat, and how many of you would live there?
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For October, there are 2 of us
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Perfect! We can show it to you on Thursday at 18:30 or Saturday at 11:00. Which works better?
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Saturday 11:00
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Viewing booked · agent notified
WhatsApp Business quick replies and an assistant are not the same
Quick reply
AI assistant
What it does. A fixed text you choose for one specific phrase.
What it does. It understands the question and replies with what you’ve taught it about your business.
When it goes off script. It falls short or doesn’t reply.
When it goes off script. It hands the conversation to a person.
Who sets it up. You set it up on your phone.
Who sets it up. We set it up. You don’t touch any settings.
What’s included
- Replies using your business’s information.
- It identifies itself as a virtual assistant.
- An alert to a person when needed.
- A summary so you don’t read chat by chat.
Reference pack: WhatsApp 24/7. The fixed price, before we start.
Questions
Does it use my number?
It depends on your case and the tools you already use. Sometimes we stay with your number and sometimes a new one is needed. We tell you before we start.
Can it invent a price?
It shouldn’t. It only uses what you give us. If it doesn’t know, it says so and tells you.
Will my customers get annoyed?
It introduces itself as an assistant. Anyone who wants a person gets one. It doesn’t replace the personal touch: it covers the times you can’t look at your phone.