Estate agencies
Reply to every enquiry within minutes, even while you are showing a flat
Portal leads, viewings, and owners asking “how’s mine going?”, without living on your phone.
Your day without automation
- Portal leads that arrive while you are in a viewing.
- If you take too long, they go to another agency.
- Booking a viewing turns into twenty messages.
- The owner asks, and you do not have the summary to hand.
What your assistant does for you
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Immediate reply
Details of the property you have loaded, as soon as the lead comes in.
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Two useful questions
Budget, area, timing, or who would live there. Just enough not to waste time.
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Viewing schedule
Offers real slots and books the viewing.
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Reminder
Sends a message before the viewing so the door is not left waiting.
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After seeing the flat
A short follow-up, not a barrage of messages.
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Note to the owner
A summary of how theirs is going, with what you decide to share.
An example conversation
Example conversation, not a real chat
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Hi Pablo! I'm the virtual assistant at Sol de Sants. Thanks for your interest in the flat on Valencia Street (3 bedrooms, 92 m², €1,350/month). Is it ok if I ask you 2 quick questions?
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Yes, of course
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When do you need the flat, and how many of you would live there?
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For October, there are 2 of us
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Perfect! We can show it to you on Thursday at 18:30 or Saturday at 11:00. Which works better?
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Saturday 11:00
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Viewing booked · agent notified
An ordinary day, on autopilot
- Morning
Qualifies someone who wrote about one flat while you are in another.
- Afternoon
Books Thursday’s viewing.
- Evening
Replies to a portal lead outside opening hours.
- Morning
Leaves you the overnight summary for the first call.
The pack that usually fits
The three packs. We mark the one that fits this business. The amount is agreed before we start.
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Recommended pack
WhatsApp 24/7
Anyone who gets the same questions at all hours.
I want WhatsApp 24/7 -
Full diary
Clinics, hair salons, workshops and restaurants with appointments or bookings.
I want Full diary -
No paperwork
Workshops and trades that live on quotes and invoices.
I want No paperwork
Questions about estate agencies
Does it reply with made-up details about the flat?
No. It only uses the listing you give it. If it does not know something, it says so and tells you.
Does it work with the portals?
The lead reaches you and the assistant replies on your WhatsApp. How each portal comes in is something we look at on the call: they do not all connect the same way.
Does the owner get more information than they should?
No. The summary goes out with what you select, not with the enquirer’s private life.
There are three of us at the agency. Will it work for us?
Yes. The assistant does not replace the agent: it covers the minutes when nobody can look at their phone.