Electricians
So they do not ask you which lever to switch down
If it smells of burning, it says the panel is not to be touched and passes you the alert. A new light point is booked for a visit, without DIY instructions by message.
Your day without automation
- At 7:45 they ask you which breaker to switch off, with a burning smell in the kitchen.
- They want “one more light point” and a price, without saying whether the wall is plasterboard or brick.
- The certificate is requested on WhatsApp as if it were a form you send straight away.
- You are in a panel and the next alert sits on read until the night.
What your assistant does for you
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A burning smell, hands off
If there are sparks or a smell, it says not to open the panel, to air the room, and that an electrician will call them. It does not name levers.
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The light point, with a visit
It asks what they want, which wall, and a slot to come and see it. The price comes afterwards, not in the first voice note.
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Breakers that trip with no smell
It notes which area has lost power and since when. It does not tell them to switch the breaker back on “to see what happens”.
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The certificate, with no date promised
It notes that they need it and what for. You say when you can issue it, depending on the installation.
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When the fault is done
It says you have finished and sends the invoice if it is ready. It does not sign off a panel you have not seen.
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What has been left in the dark
Kitchen, living room, or the whole flat. It writes it down so you do not arrive without knowing what to look at.
An example conversation
Example conversation, not a real chat
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The kitchen breakers have tripped and there's a slight burning smell. Which lever should I switch down?
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Hi, I'm the virtual assistant at Vidal Electrical. Don't switch any lever down and don't open the panel. If there's a burning smell, open the window, don't plug anything else in, and move away from the panel. I'll pass this to an electrician so they can call you.
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Ok. It's a ground-floor flat in Poblenou, Llull 88. I'm Marc
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Marc, Llull 88, kitchen breakers and a burning smell. Someone has been told. Don't touch the panel again until the person who comes tells you to.
An ordinary day, on autopilot
- Morning
Marc, in Poblenou, reports a burning smell. He is not told which lever to switch down. You step out to call.
- Morning
A shop wants two new sockets. A visit is requested, not a price per metre of cable.
- Afternoon
Someone asks for a certificate in order to sell the flat. The reason is noted. You set the date.
- Afternoon
You finish a panel. The “it is done” does not go out until you mark the job sheet.
- Evening
The living-room breakers trip, with no smell. The area is noted and it waits until tomorrow, not as a fire emergency.
The pack that usually fits
The three packs. We mark the one that fits this business. The amount is agreed before we start.
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Recommended pack
WhatsApp 24/7
Anyone who gets the same questions at all hours.
I want WhatsApp 24/7 -
Full diary
Clinics, hair salons, workshops and restaurants with appointments or bookings.
I want Full diary -
No paperwork
Workshops and trades that live on quotes and invoices.
I want No paperwork
The assistant does not give instructions for working on an electrical panel. If there is a burning smell or sparks, it only asks them not to touch it and tells you.
Questions about electricians
Does it tell them which breaker to switch back on?
No. Not with a burning smell and not without one. It is not a tutorial. If there is a smell or sparks, it asks them not to touch the panel and tells you.
Does it quote a light point in the chat?
No. It asks what they want and for a slot to see the wall. You set the price after you have been there.
Can it commit a certificate to a date?
No. It notes that they are asking and what for. When you can do it depends on the installation, and you are the one who sees that.
What about night emergencies?
It takes them and passes them to you. It does not say you are on your way unless you have said so.